FAQs

 

What types of coffee blends do you offer?

Relaxed Dad Coffee provides a curated selection of high-quality coffee blends, including unique offerings such as Bitterroot and Broken Top. Each blend is crafted to enhance the coffee experience, catering to diverse taste preferences.

How can I ensure the quality of my coffee purchase?

We prioritize quality in our products. Each coffee blend is sourced from reputable suppliers and undergoes rigorous quality checks. Additionally, our packaging is designed to preserve freshness, ensuring that you receive the best possible product.

What is your return policy?

We have a 14-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. You can initiate a return by contacting us at relaxeddadcoffee@gmail.com.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The most efficient way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the desired product promptly.

What should I do if my order arrives damaged?

If your order arrives defective or damaged, please inspect the item immediately and contact us at relaxeddadcoffee@gmail.com. We will evaluate the issue and work to resolve it promptly.

Do you offer gift options?

Yes, we offer thoughtful gifts for dads, including items like the "Best Dad Ever Stainless Steel Travel Mug." These gifts are designed to enhance the coffee experience while celebrating fatherhood.

How can I contact customer service?

You can reach our customer service team via email at relaxeddadcoffee@gmail.com. We are here to assist you with any questions or concerns you may have regarding your order or our products.